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Return Authorisation

This form is for customers looking to return items to Alliance Wholesale.

All items return must have this form filled in prior to sending or items may be returned to customer.

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CRMA Terms

Term 1

The customer is liable for all freight and insurance costs while goods are in transit and at the premises of Alliance Wholesale Ltd or it's subcontractors.

Term 2

Alliance Wholesale Ltd may repair or replace the goods, if applicable, in accordance with our Terms and Conditions of Trade (copy available on request).

Term 3

No credit will be given on custom made goods and non-stock items.

Term 4

The customer may be charged a 10% restocking fee against the credit that may be issued.

Term 5

No claim will be recoginzed unless returned goods are in "as new", saleable, undamaged, and not shop spoiled.

Term 6

Products returned that are withing 30 days past the invoiced date may be replaced with a new replacement.

A request for credit may be declined if the products has not been returned in a new condition, meaning if the product or packaging has wear and or tear.
 

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